Cigartex -> GENERAL TERMS OF SALE

The company Cigartex (below SELLER) is entered in the Commercial Register under number SIRET 499 732 923 0001 0. His mailing address is 27 rue du Colonel Moll 93350 Le Bourget and his email address is cigartex@aliceadsl.fr (below SELLER'S ADDRESS).

Any order under a product listed in the store's online site www.cigartex.net (below WEBSITE VENDOR) requires consultation and prior acceptance of these terms and conditions. The click of the confirmation of the order implies full acceptance of these terms. The click value of "digital signature"

Subject:

These terms are intended to define the rights and obligations of parties under the online sale of goods offered by the seller to the consumer.

Order Confirmation:

The contractual information will be confirmed via e-mail to the address specified by the consumer in the purchase order.

Proof of the transaction:

The records stored in computer systems company SELLER under reasonable conditions of safety are considered proof of communications, orders and payments between the parties.
The filing of purchase orders and invoices is made on a reliable and durable can be produced as evidence.

Product information:

All efforts have been made to ensure the accuracy of information presented on SITE SELLER. SELLER or its suppliers are not responsible for the consequences, however, incidental, special damages arising from electronic transmission or the accuracy of information provided even if the seller has been advised of the possibility of such damages. The names and product brands and manufacturers are used only for identification purposes. The photos, descriptions and prices are not contractual.

Duration of validity of the offer and the price thereof:

Our prices are valid for the day.

Method of delivery:

The products are delivered to the address specified by the consumer on the purchase order and only on geographic areas we serve.

All products leave our premises in perfect condition. The customer must notify the carrier (or factor) the slightest trace of impact (Holes, crushing damage etc. ..) on the parcel, and where appropriate to refuse the package. An identical new product will then be returned without charge.

The exchange of any product declared, a posteriori, damaged during transport, without any reservation has been issued on receipt of the parcel can not be supported.

Like any expedition, it is possible to be delayed or that the product gets lost. In such cases, we contract the carrier to start an investigation. Every effort is made, as long as necessary, to find this package. Where appropriate the merchant will be reimbursed by the carrier and deliver a new package identical to its costs.

We disclaim any responsibility for the longer delivery times because of carrier, especially in case of loss of products, bad weather or strikes.

Problem of delivery because the carrier:

Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged parcel, broken product ...) must be indicated on the delivery form of''reserve''manuscript, accompanied by the signature of the client.

The consumer must confirm this problem by sending the carrier within two (2) working days from the date of delivery by mail with return receipt stating such claims.

The consumer must send a copy of this mail address of the seller. Without this, we do not carry out any exchange.

Delivery errors:

The consumer must make to the SELLER, the day of delivery or later than the first business day after delivery, any claim of error of delivery and / or non-conformity of goods in kind or in quality compared to instructions on the order form.
Beyond this period, any complaint will be dismissed.

The formulation of this claim with the SELLER may be made to the SELLER'S ADDRESS.

Any claim not made in the rules defined above and within the time limits could not be taken into account and will release the Seller from any liability to the consumer.

In case of error of delivery or exchange any product for exchange or refund will be returned to the SELLER as a whole and in its original packaging in perfect condition to SELLER'S ADDRESS.

To be accepted, any return will be reported and have the consent of the SELLER, which if agreed will ship the package to the right place.

Delivery costs are borne by the SELLER, except where it would prove that the product does not match the original declaration made by the consumer in the good sense to return.

Product Warranty:

The provisions hereof may not deprive the consumer of the legal guarantee which requires the seller to guarantee against all the consequences of latent defects in the thing sold.

The consumer is expressly informed that the SELLER is not the manufacturer of the products presented in the SITE SELLER and the SELLER assumes no liability for defective products.

Accordingly, in case of damage caused to any person or property by product defect, only the manufacturer's responsibility to the latter may be sought by the consumer, on the basis of information on the packaging of the product.

The warranty period is one year (1 year). Included in the warranty the electronics, electrical accessories such as battery chargers and the complete structure of the device. Are excluded from this warranty, all products, modified or repaired by the customer or any other entity that providers selected by the SELLER. Is limited to three months warranty batteries. Are excluded from warranty consumables such as sprays and nicotine cartridges aromatics. The guarantee may be extended as provided in store and on the website under shop.

Right of withdrawal:

The right of withdrawal applies only to natural persons.

In accordance with Articles L. 120-20, the consumer has a period of seven (7) calendar days to return, at its expense, the products do not suit him. This period starts from the date of receipt of the consumer's order. All returns will be reported prior to the customer service of the SELLER. The product should be returned to the SELLER'S ADDRESS.

Sensitive products (such as DVDs, CDs, software) should not have been unsealed so that the consumer can exercise the right of withdrawal.

Only products returned will be in their entirety, in their original packaging complete and intact and in perfect condition for resale. Any product that has been damaged or whose original packaging has been damaged, will not be refunded, returned or exchanged. This right of withdrawal is without penalty, except for shipping and return policies. Assuming the right of withdrawal, the consumer has the option of requesting either a refund of monies paid, or exchange the product. In the case of an exchange, the return will be at the expense of the consumer.

Upon exercise of the right of withdrawal, the SELLER will make every effort to reimburse the consumer within thirty days.

Usage rights:

The use of trademarks on the site is strictly prohibited.

Force Majeure:

Neither party has failed to meet its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event of force majeure. Will be considered a force majeure any fact or circumstance irresistible, external parties, unforeseeable, inevitable, independent of the will of the parties and which could not be prevented by them, despite all efforts reasonably possible.
The party affected by such circumstances shall notify the other within ten working days after the date on which it becomes aware.
Both parties will then, within three months, unless unable due to force majeure, to examine the impact of the event and agree the conditions under which the contract will be continued.
If the case of force majeure lasts longer than a period of one month, these terms may be terminated by the aggrieved party.
Explicitly, are considered as force majeure or unforeseeable circumstances beyond those usually retained by the jurisprudence of courts and the French courts: the blocking of means of transport, earthquake, fire, storm, flood, lightning, stop telecommunication networks or difficulties specific to telecommunication networks to external customers.

No partial validation:

If one or more provisions of these terms are held to be validated or declared under any law, regulation or following a final decision of a competent court, other provisions shall remain in full force and scope.

No waiver:

The failure of either party not to claim a breach by the other party to any of the obligations under the framework of these general conditions of sale can not be interpreted in the future as a claim the obligation in question.

Law:

These general conditions are subject to French law. This is so for the fund rules as to the rules of form.

In case of dispute or claim, the consumer will apply primarily to the seller for an amicable solution.

Privacy:

All the data you entrust to us are able to process your orders.
Under Law No. 78-17 of 6 January 1978 relating to data, files and freedom, you have near the SELLER the right to correct, consultation, modification and deletion of data you have provided. This right can also be done online.

Litigation:

All orders placed through the SITE SELLER won the support of the client, without limitation, the conditions of sale of SELLER.

When selling to a corporation, any disputes concerning the sale (price, CGV, products ...) will be subject to French law before the Tribunal of Commerce headquarters SELLER

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